Connecting Melbourne’s disability community with high-quality services.
Helping our clients live their best life. Now and into the future.
Disabled kids turn into disabled adults, and middle-aged carers turn into old carers. We help you develop a support system that’s not only tailored to your needs now, but one that will grow with you and your child (no matter their age now).
Developed by someone who lives disability 24/7.
TomCare is different to other disability service providers and agencies. Why? Because it was born out of the lived experience of a carer of a severely disabled child (that’s Tom on the left!).
Dissatisfied with the quality and cost of services available, TomCare does things differently by meeting you personally and getting to know what makes you all tick. Only then do we tailor a range of services that perfectly meet your needs.
Here’s how we can help you.
1-on-1 support
Our support workers enable our clients to access their community as independently as possible.
Buddy program
We connect our clients with like-minded people with similar needs and arrange outings for them.
Gardening
No time for gardening? We get it and can help with a professional gardener to keep your garden under control.
Cleaning
Our cleaners get your house in order, giving you more time to do the things you love.
Cooking
No time to cook? Our support staff can cook a healthy and nutritious meal for you and your family.
Taxi
Connect with our network of friendly and reliable, wheelchair-accessible taxi drivers.
Laundry
This service will pick up your washing and ironing and deliver it back to your home within 48 hours.
Wheelchair clean
Wheelchairs can get grubby. We can arrange for an in-home cleaning service to come regularly.
How it works.
Meet and greet
Phone or email us and we’ll arrange a time to meet you in person to get to know you, your family and your individual needs. We make sure to involve your child in this process.
Choose your services
Choose between an individual service or a package of services and decide whether you need them on a daily or a weekly basis. Moving forward, we’re there to organise all the services you require. Simply make one phone call to us and we’ll do the rest.
Get matched with the best
We match you with the highest quality services and carers that best meet your needs. Because we only employ people that share our passion to change lives.
One simple payment
Pay for all your services via one simple invoice. Because we know you don’t have time for unnecessary paperwork. Best of all, we charge below the NDIS rate, leaving you to access more services.
Here’s what makes us different
Tailor-made service
Every family is unique. We get to know you, ensuring your support services are perfectly suited to your circumstances.
Affordable pricing
We’re committed to consistency and transparency. This is why we set our prices in-line with the NDIS rate.
Fair wages
All our support workers and providers are paid above Award wages, because this is the best way of ensuring high-quality services.
One invoice
We know you don’t have time for unnecessary paperwork. So you can pay for all your services via one simple invoice.
What our clients say about us
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“Meeting Sarah and her team at Tomcare is absolutely life-changing. Sarah completely understands the daily pressure of caring for someone with high needs.”
— Megan
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“To have regular support staff on set days with a team of staff for my family is amazing.”
— Helen